Return & Refund Policy (Digital Products)

Effective Date: January 9, 2026

All products sold on 20DollarBeats.com are digital downloads (for example: MP3, WAV, stems, and/or license files). Because digital files can be accessed instantly after purchase, we do not offer refunds or returns once a purchase is completed.

1) No Returns / No Refunds on Digital Downloads

Due to the nature of digital goods, all sales are considered final. Once a file has been delivered or made available for download, it cannot be “returned.” For this reason, refunds are not available for digital products.

2) Store Credit or Exchange (Our Good-Faith Option)

We understand mistakes happen. In certain cases, we may offer store credit and/or an exchange for another music file of equal value if available. This is provided as a customer service option and is not a refund.

Examples of when we may help:

•  You purchased the wrong track by accident (contact us quickly).
•  You meant to purchase a different license type.
•  You are having issues opening the file and need a replacement copy.

Examples of when we typically cannot help:

•  You changed your mind after downloading the file.
•  You no longer need the beat or project was canceled.
•  You purchased and then found a different track elsewhere.

3) Download / File Delivery Issues

If you have any trouble downloading, opening, or accessing your files, we will help you get what you purchased. In most cases, we can re-send links, provide a fresh download, or deliver the files another way.

4) Duplicate Orders

If you accidentally place the same order twice, contact us right away. If the order is confirmed as a duplicate, we may offer store credit or an exchange at our discretion.

5) Chargebacks & Fraud Prevention

Unauthorized chargebacks or payment disputes for delivered digital goods may result in:

•  revoked access to downloads
•  license deactivation (where applicable)
•  account restrictions

If you have a problem with your purchase, please contact us first — we’ll do our best to help.

6) How to Request Help

To request store credit, an exchange, or help accessing your downloads, contact us with:

•  your order number
•  the email used at checkout
•  the name of the product purchased

Contact: sales@20dollarbeats.com
Response time: typically within 1–2 business days

7) Policy Updates

We may update this policy from time to time to reflect changes to our products or business practices. The version posted on this page is the current policy.